Frequently Asked Questions
Find answers to common questions about our products and services
General Questions
Frequently asked questions about our services
What areas do you serve?
We primarily serve Palm Beach County and surrounding areas in South Florida. For larger projects, we may be able to accommodate locations outside of our standard service area.
How do I get a quote?
You can request a quote by filling out our contact form, calling us directly, or sending us an email with your project details. We'll get back to you within 1-2 business days with pricing information.
What is your turnaround time?
Standard turnaround time for most projects is 7-10 business days after design approval. Rush services may be available for an additional fee depending on our current production schedule.
Do you offer design services?
Yes, we provide professional design services for all our products. Our experienced designers will work with you to create custom graphics that align with your brand and meet your specific needs.
What payment methods do you accept?
We accept all major credit cards, checks, and electronic transfers. For larger projects, we typically require a 50% deposit to begin work with the balance due upon completion.
Vehicle Graphics
Do you take care of the installation?
Yes, we handle all installations. We can come to you or you can bring your vehicle to us. Some customers prefer to install the graphics themselves, which we can also help with.
How long does installation usually take?
Installation time varies by project. Simple lettering can be done in a few hours, while full wraps may take a full working day. We'll provide a specific timeline during consultation.
How long will my vehicle graphics last?
With proper care, vehicle graphics typically last 5-7 years. Premium materials and professional installation ensure maximum durability and weather resistance.
Can vehicle graphics damage the paint of my vehicle?
No, when properly installed and removed, vehicle graphics will not damage your vehicle's paint. We use industry-standard materials and techniques that protect your vehicle's finish.
What materials do you use for vehicle graphics?
We use premium 3M and Avery vinyl materials, specifically designed for vehicle applications. These materials offer excellent durability, color retention, and safe removal.
How long does production take?
Standard production time is 7-10 business days after design approval. Rush orders may be available for an additional fee.
Do you offer discounts for multiple vehicles?
Yes, we offer fleet pricing for multiple vehicles. Contact us for a custom quote based on your specific needs and quantity.
Storefront Graphics
What types of storefront graphics do you offer?
We offer window graphics, door signs, and full-color perforated graphics. Each solution is customized to your specific needs and brand.
How long does installation take?
Installation time varies by project scope. Most window graphics can be completed in a few hours. We'll provide a specific timeline during consultation.
Will the graphics damage my windows or walls?
No, our graphics are designed for safe removal without damage. We use professional-grade materials and installation techniques that protect your surfaces.
How long do storefront graphics last?
With proper care, our storefront graphics typically last 3-7 years depending on the material and exposure to elements. Interior graphics often last longer than exterior applications.
How long does production take?
Standard production time is 7-10 business days after design approval. Rush orders may be available for an additional fee.
Can I see through window graphics from inside?
Yes, we offer perforated window films that allow you to see out while maintaining the graphic appearance from outside.
Do you offer electrical signage?
While we don't handle electrical work or illuminated signs, we can recommend alternative solutions like high-visibility window graphics, reflective materials, or signfaces that can achieve similar visibility and impact.
Work Apparel
What decoration methods do you offer?
We offer screen printing, embroidery, and heat transfer options. Each method has its advantages, and we'll recommend the best option based on your design and requirements.
What's your minimum order quantity?
Our minimum order varies by decoration method. Screen printing typically requires 30+ pieces, while embroidery can be done for smaller quantities. Contact us for specific details.
How long does production take?
Standard production time is 7-10 business days after design approval. Rush orders may be available for an additional fee.
Do you offer bulk pricing?
Yes, we offer volume discounts on larger orders. The more pieces you order, the lower the price per item.
What brands do you offer?
We partner with leading apparel brands to offer a wide selection of quality options at different price points. Popular brands include Bella Canvas, Port Authority, and more.
Signs & Displays
What types of signs do you offer?
We offer a wide range of signs including banners, A-frames, yard signs, dimensional letters, and custom displays. Each can be customized to your specific needs.
Do you handle installation?
Yes, we provide professional installation services for all our signs and displays. Our team ensures secure and proper mounting for optimal visibility and durability.
Are your signs suitable for outdoor use?
Yes, we use weather-resistant materials and construction methods for outdoor signs. We'll recommend the best materials based on your specific outdoor requirements.
How long do signs typically last?
Durability varies by material and environment. Indoor signs can last many years, while outdoor signs typically last 2-5 years depending on weather exposure and materials used.
How long does production take?
Standard production time is 7-10 business days after design approval. Rush orders may be available for an additional fee.
Printing & Promotionals
What printing services do you offer?
We offer a full range of printing services including business cards, brochures, postcards, flyers, banners, and promotional items. All items can be customized with your branding.
What's your turnaround time?
Standard turnaround time is 5-7 business days after design approval. Rush orders are available for most items at an additional cost.
Do you offer design services?
Yes, professional design services is included in your pricing. We ensure your materials look professional and align with your brand guidelines.
What's your minimum order quantity?
Minimum orders vary by product. Business cards typically start at 1,000 pieces, while other items may have different minimums. Contact us for specific product minimums.
Can't find the answer you're looking for?
Our team is ready to help with any specific questions about our services.